What the caller wants
Someone who answers, knows the company, and can book today. Ai does that.
For pest control companies
PestCMS does everything but spray the bugs.
Ai is the office manager. It answers the phone, builds the route, sends the invoice, and tells the technician the correct treatment. Service paperwork is as easy as speaking to the phone. Name the chemical, the amount, and where you applied it. Ai files it. A Quality Assurance Manager checks every stop against that state before it can close. A one-person shop looks like a company. You focus on the service.
14 days free. 30 days if we copy your existing customers. No card.
The cheapest office manager
Ai works nights, weekends, and holidays. You do not hire a second person to sit the desk.
Your company looks bigger
The caller hears your name, gets a window, and a confirmation. They do not know it is one truck.
We move the book
FieldRoutes, PestPac, or what you use now. We open it and pull the customers. You do not retype them.
If you have never used one
A customer management system is the file on every account, plus the person who runs it.
Most shops keep that file in a program, and hire a person to answer the phone and move the board. PestCMS is the file and the person. Ai does the desk. You do the work in the field.
What the technician wants
The next stop, the treatment, and a signature. The field app does that.
What you want
The invoice sent, the review asked for, and no work sitting unassigned. The office does that.
Built-in Quality Assurance Manager
Every technician has a QA manager watching the work order.
Before a stop can close, PestCMS checks the record against the state where the work was done. If a government auditor opened the file, it would have what that state requires. Nothing is left to memory.
Checked on every stop
Date and time, owner, address, area treated, target pest, product, EPA number, amount, and the applicator license.
The state sets the rule
Arizona also requires the dilution and volume. A signature is required only when that state requires one. Photos are optional.
It will not close incomplete
A missing field blocks Complete. The technician sees exactly what is missing. The file is not filed until it would pass.
Everything in the system
Built for a pest company. Not a generic office tool.
The phone
Ai answers as your company. The caller hears a real office.
- Answers with your company name and uses the caller’s first name
- Already has the number they called from — it confirms it, it does not ask again
- Books the next available stop and emails the agreement to sign
- Transfers to a technician, a salesperson, or the office when they ask
- If that person does not pick up, the caller stays with Ai
- Answers the question, says goodbye, and hangs up
- Weekend on-call rotation for emergency calls
- After-hours fee on nights, weekends, and holidays
The board and the routes
The day is built. You do not whiteboard it.
- Today’s board for every technician
- Drive time between stops, from home or from the shop
- A long drive arrives at 8:00 — the tech leaves home early
- Any employee can set a stop to any time, including 6:00 AM, and it stays
- Closed weekends, major holidays, and Black Friday — change any of these
- Recurring service on the same weekday, and seasonal service that skips winter
- A cancellation or a sick tech moves the work to the closest open route
- Apartment A la carte widget books a resident the same day
The field app
The technician sees the route. Not the books.
- Today’s stops on the phone, Android and Apple
- Call and email the customer from the stop
- Navigate, and a geofence that records time in and time out
- Speak the visit. Name the chemical, the amount, and where you applied it. Ai files it
- Photos are optional. A signature is required only when that state requires one
- Chemical tracked against the label and the state record
- Built-in SOPs for every insect, rodent, and wildlife — editable by the company
- Closeout questions the manager wrote, such as gates locked
- A technician can also sell. Payment and the agreement happen on the driveway
- The load list for that job — heaters, plugs, cords — before they leave
The books
Invoices go out. Old bills do not go out twice.
- Invoices, statements, and collections
- Holds on accounts that do not pay
- Autopay on a card token — the card number is never stored
- Old account numbers stay when we move the book
- Opening balances come over. PestCMS bills only new work
- Purchase orders and the date they expire
- Commission on production and on sales, with a clawback if they cancel
- Customer portal so they can see their own account
Sales and follow-up
The chase does not depend on someone remembering.
- Leads, proposals, and the signature in one place
- An unsigned agreement cannot be scheduled for chemicals
- Ai nags the ones that already have a price — it does not invent a discount
- Termite priced from the feet the tech typed, liquid or bait
- A week after the service, the customer hears from the company
- The same note asks for the Google review while the visit is fresh
- Birthdays and anniversaries so the office can send a note
Compliance, termite, and sensors
The file is ready when an auditor asks.
- Pesticide application record on every stop
- Quality Assurance Manager checks every stop against that state before it can close
- Termite WDIIR and treatment proposal on the official forms
- Sentricon book in the office — not a vendor window
- Audit pack for Compliance Depot, NetVendor, and the rest
- Device scans, bait stations, and insect trend reports
- Rodent Trax sensors on the customer file, activity since the last service
- Dig-locate confirmation before a job that disturbs the ground
- California and Arizona record rules built in
The people and the company
One shop or several. Nobody else sees your book.
- Human resources: handbook, licenses, CEUs, time off, write-ups
- The photo the customer sees on the work order
- More than one office, and a technician who only sees their company
- A website for the company, hosted with the office
- Two-factor sign-in and backups
- A setup that walks a new company through the book, the tax, and the voice
The part nobody wants to do
We move your customers. You do not retype them.
FieldRoutes, PestPac, or the system you use now. We open it and pull the accounts, the services, the balances, and the visit history. A working shop moved onto PestCMS in a day. Old account numbers stay. Invoices do not go out twice.
The trial is 14 days. Let us copy the book and it is 30 days, so you run your real routes before you decide.
What comes over
- Customer name, address, and phone
- The services and how often
- The balance already billed
- Visit history so the file is complete
- Old account numbers, kept
- Autopay set up again in PestCMS
Hear it
Ai answers the office phone.
The line rings. Ai answers with the company name, asks what they are seeing, and recommends the service from the SOP: bait the trail, do not spray it. It takes the name and the address, books the day, and emails the agreement.
620-CMS-TEST · call it and Ai answers
What you keep
One hire covers 40 hours. Ai covers the week.
| Coverage | A year | What you get |
|---|---|---|
| One weekday hire | $44,770 | About 40 hours. Closed the rest of the week. |
| Four people to cover the week | $179,080 | Pay only, before benefits. |
| PestCMS Office | $3,588 | The desk, the trucks, and Ai. |
| Office + Voice | $4,788 | Same office, plus texts from the company number. |
The $44,770 is the May 2025 median wage for customer service representatives, U.S. Bureau of Labor Statistics. Pay only. Office is $299 a month. Office + Voice is $399 a month. Calls and texts on Voice bill on your Twilio account.
Pricing
Start on your own customers.
14 days free. 30 days if we copy your book. No card to start.
One truck
Field
$99/mo
- Today’s route on the phone
- Photos, materials, signature
- SOPs and the chemical record
- A sale priced on the driveway
The company
Office
$299/mo
- Ai on the desk
- Board, routes, books, and sales
- The field app for every tech
- We move your existing book
The phone too
Office + Voice
$399/mo
- Everything in Office
- Confirms and texts from your number
- Missed calls stay on the account
- Usage on your Twilio account
PestCMS sensor
Rodent Trax
A puck in the station lid. Motion wakes it. The laser says visit or catch. The route phone files that on the client before the tech arrives. Product information is on rodenttrax.com.
Fits the lid
VM EZ Kat, EZ Secured, and multi-catch. Screw ears or a zip slot under the cover.
Visit or catch
A beam that drops and recovers is a visit. A beam that holds short is a catch. Insects on a glue board do not count.
Files into PestCMS
Pair the puck, drop it on the facility plan, and the event lands on the client file.
Companies already on Bell Sensing
Keep their app. Bell does not share a feed. On the customer file, file the portal reading and it joins that account's service history and trend report.
bellsensing.comAsk Ai
Ask about the product. Ai will try to put you on a plan.
Speak or type. Ai answers out loud. Field is $99, Office is $299, Office + Voice is $399 a month. The trial is 14 days, or 30 days if we copy your book. No card to start.